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How to Choose the Right Office Cleaning Service: What You Need to Know

Cleaning Advice / November 27, 2023

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Cleanliness is an important part of a good working environment. Studies show that a clean office environment makes employees more productive. It’s also necessary for everyone’s health. You have to be careful and selective when choosing an office cleaning company. They need to be reliable for regular office maintenance. Look for companies with experience, good reviews, fair prices, safety assurance, and flexibility. These qualities ensure dependable service for a clean and healthy environment. Your employees feel better, fresh, and productive. 

Tips to Choose the Right Office Cleaning Service

A good cleaning company helps maintain a professional appearance in your office. When hiring a company, you should prioritise the following tips:

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Check on Their Websites

This is the right place to begin your research. All reputed companies have websites these days.  According to Forbes, about 71% of businesses have websites now. You can learn everything about them from there. It includes:

  • The background of the company
  • How much experience they have
  • Other client testimonial
  • Cleaning methods and products
  • Employee information
  • Values and morals, etc.

You can also get an overall idea about their pricing. Good service providers believe in transparency. They share the necessary information for a better user experience. It’s a time-saving approach. You can check on multiple websites in a short time. It will also save you from making unnecessary calls. Make a list of companies that meet your needs and standards. 

Check Customer Reviews

When choosing a cleaning service, reviews are important. They help you understand the experiences of other customers. Positive reviews indicate good service. It shows they can maintain the industry standards. 

You can check reviews both on their websites and social media pages. Take help from other online communities like forums. You will get reliable feedback and reviews from them. Inquire other customers about the positive and negative aspects of the service. It will make you confident about their service and make an informed choice. If a company has negative reviews, it shows that the company has flaws. They may not meet the quality assurance requirements for cleaning. You had better look for companies with a satisfied client base.

Learn about Their Experience

Experience matters when choosing a cleaning service. Experienced cleaning companies know how to maintain office sanitation. They understand the specific needs of different office spaces. That’s why you should inquire about the experience of cleaning companies. More experience usually means better service.

Experience in your industry is a plus point. They will know how to take care of and utilise your office facilities. Besides, experienced companies show more professionalism. They value the satisfaction of clients for a good reputation. Experienced cleaners are familiar with different cleaning methods. They follow the best practices suitable for your business model. You may not get these benefits from an inexperienced company

Ask for Quotes and Compare 

Offices need more frequent cleaning. You need to ensure the cost of cleaning is not exceeding the budget. Ask for quotes from different companies. Compare their prices. Choosing the cheapest price is not always the best option. You should discuss the pricing with them. Professional companies are transparent about their pricing. They can explain to office managers the reasons why they are asking for the money. Justifiable pricing makes a business more reliable and trustworthy. 

The price can vary depending on what cleaning equipment and methods they follow. A company that uses modern technology and the latest tools can ask for higher fees. But they also ensure a better cleaning result. You have to find the best services at the best price. 

Get Reference from Others

Workplace hygiene depends highly on cleanliness. You should not take this lightly. Discuss this with people who are in the same industry. They can give you better suggestions. This helps you choose the right cleaning company. Additionally, cleaning companies prioritise you more when you come from a reference. Your satisfaction will also affect their other customer satisfaction. You can expect to get a satisfactory service from them. 

Do Inquiries about The Company’s Recruitment Process

This may seem like something “not your concern.” But it is. It’s crucial to know how a janitor service provider recruits their employees. It tells you if they employ skilled and trustworthy staff. Good recruitment practices lead to better service. 

Checking background should be a vital part of recruitment. This guarantees safe and reliable service. Cleaners will be in your office on a regular basis. Your office security and safety rely on their honesty and character. The recruitment process also expresses the morale of a company. 

Discuss The Cleaning Process

You should ask about the company’s cleaning processes. If they have the right tools or follow, the right method is important. Not all methods are safe for all products. For example, your office carpets may not be suitable for hot water extraction. But the company you are dealing with prefers this method. This can lead to damage to your office items. The cleaning result won’t be satisfactory, and this may lead to disputes. 

So, it’s better to learn about their cleaning methods beforehand. You may find such information on their website. You can also directly discuss this with them. This will promote transparency and better understanding between you and the company. 

Opt for Green Cleaning Options

Cleaning products is also your concern. Some cleaning professionals may prefer harsh chemicals. But it’s better to opt for companies that use green cleaning solutions. These products are safe for humans and the environment. 

The harsh chemicals in cleaning products affect the office environment.  Studies show that they promote air pollution and increase the risk of asthma and rhinitis. Eco friendly products are free of such risks. The environmentally friendly practices save you from harmful chemicals and cleaning residues. 

Prioritise Flexible Schedule

Commercial cleaning services take a lot of time. Sometimes, it can take a whole day. A professional cleaning company offers customised cleaning plans with flexible time schedules. This helps when the cleaning frequency is more often. You can schedule a cleaning service when employees are not in the office. This does not disrupt your operation. The cleaning work will also be affected if your staff are in the office. Flexible time schedules make office maintenance much easier and more convenient. 

Discuss Your Company Needs

Do your research on what cleaning services a company provides. Can they meet all your needs? You need a company that can give you a thorough cleaning service. You surely don’t want to hire multiple companies for different items of cleaning. This increases your cleaning service costs.

Some cleaning service providers offer all the services an office may need. It includes:

  • Dusting of furniture, desks, shelves, and other surfaces
  • Vacuuming and mopping of floors
  • Kitchen or breakroom areas, including countertops, sinks, and appliances.
  • Trash removal and recycling
  • Restocking of toilet items
  • Carpets
  • Spot cleaning walls and painted surfaces if needed. 

Service Terms and Policies

You must read the service contracts properly. Check on their terms and conditions. Accidents can happen during the cleaning process. If any damage happens to your products, will they bear the damage cost? Some companies bear the cost of the damage, while some may not. There can be various conditions for that as well. Check the terms and discuss them with them for proper understanding. This will come in handy for a long-term cleaning contract. 

Availability of Trial Periods

Trial periods are an ideal option to choose the right company. It’s important to check on the service agreements. If you are not satisfied, can you cancel the contract immediately? If yes, then it shows the company is confident about its service. It also saves you from wasting money. You can observe their service quality and make a contract for a longer period if they meet the standards. 

Choose Local Cleaning Services

There are more than 36,000 commercial cleaning companies in Australia, according to the IBISWorld. Surely, you can’t check all of them. You have to choose one from your locality. Local cleaning companies are aware of the local needs. They know how to meet the cleaning standards. They can also help you maintain the local working environment laws. 

Local service providers often offer a more flexible time schedule. It’s easy to maintain communication, and you can ask for immediate help if needed. Such advantages are not available when you take service from distant agencies. You can research or do background checks on local companies with less effort. You can also contribute to the local community’s growth. 

Choose a Company that Focuses on Disinfection

The office environment is often dirty and unhealthy. Regular cleaning is not enough. You need to focus on disinfection as well. This is also important for office law regulation. Safe Work Australia suggests disinfecting frequently touched areas at least once a day. It’s important for employee health. A healthy employee shows more productivity. They contribute to your business growth and success. 

Final Words

It’s crucial to choose the right cleaning company. A number of things depend on it. That includes the office environment, employee health, and productivity. Follow the above tips to find the right service for you. Eco Cleaning Brisbane is one of the best-known office cleaners in Brisbane. We provide complete cleaning services to offices. Our use of green products ensures and promotes a healthy environment. We have experienced and trained staff with proper background checks. You can expect nothing short of perfection from us. 

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