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The Legalities of Bond Cleaning: Tenant Rights and Responsibilities

Cleaning Advice / January 6, 2024


Bond cleaning, also known as end-of-lease cleaning, is a critical aspect for tenants and landlords in Australia. This comprehensive guide will walk you through the legalities, tenant rights, and responsibilities, ensuring you’re well-informed and prepared.

Starting the Bond Cleaning Journey

Before vacating a property, tenants are usually required to perform a thorough clean, often referred to as bond cleaning. This process is crucial for getting your bond back. The bond, a security deposit paid at the start of the tenancy, is held to cover any damages or outstanding costs when you leave. The condition of the property upon your exit determines whether you get the full bond back or only a part of it.

Tenant Rights: Understanding Your Position

Tenants have rights protected by Australian law. Before starting the cleaning process, know that:

  1. Right to Fair Wear and Tear: Normal wear and tear are expected and cannot be used unfairly against you to claim your bond.
  2. Right to a Condition Report: This report, filled out at the start and end of your lease, documents the property’s condition. Use it to compare and prove the property’s state.
  3. Right to Reasonable Bond Claims: Landlords can’t make unreasonable claims against your bond. They must provide evidence for any deductions they propose.

Tenant Responsibilities: Your Cleaning Checklist

As a tenant, it’s your duty to return the property to a similar condition as when you moved in, barring normal wear and tear. Your responsibilities include:

  • General Cleaning: Dusting, vacuuming, mopping, and cleaning all surfaces.
  • Appliances: Ensure ovens, dishwashers, and other appliances are clean and functioning.
  • Carpets: Steam cleaning carpets is often a requirement.
  • Gardens and Outdoor Areas: These should be maintained and left tidy.
  • Repairs: Fix any damage you’ve caused during your tenancy.

Professional Help: When to Consider It

While you can do the cleaning yourself, hiring a professional service, like Eco Cleaning Brisbane, can ease the burden. With over 15 years of experience, licensed and insured cleaners provide quality service, enhancing your chances of getting your full bond back.

Navigating Disputes: What If There’s an Issue?

If there’s a dispute over the bond, each Australian state and territory have a tribunal or board where you can raise your concerns. Documentation and evidence are crucial here, so keep records and photos of the property’s condition.

Australian Law and Bond Cleaning

Each state in Australia has specific laws governing rental agreements and bond cleaning. Ensure you’re familiar with the regulations in your area. Generally, fair trading and consumer affairs websites provide detailed information and resources.


What is bond cleaning?

Bond cleaning is an intensive cleaning process undertaken at the end of a lease to restore the property to its initial condition.

Can my landlord withhold my bond for normal wear and tear?

No, landlords can’t withhold your bond for normal wear and tear. They can only make deductions for damages beyond that.

Should I hire a professional cleaner for bond cleaning?

While not mandatory, a professional cleaner like Eco Cleaning Brisbane can ensure a thorough clean and improve your chances of getting the full bond back.

What should I do if I disagree with the bond deductions?

If you disagree with the deductions, you can dispute them through your state or territory’s rental tribunal or bond authority.

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