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  • Why Hire a Professional Cleaning Company Over an Individual Cleaner in Brisbane?

    Cleaning Advice / November 17, 2023

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    In humid areas like Brisbane, clean and healthy workspaces are a top priority. It’s maybe a routine cleaning or more specific tasks like bond cleaning. You should consider hiring a professional cleaning company over an individual cleaner for any type of cleaning.

    It is because a professional cleaning company-

    • is trustworthy and consistent,
    • has much more expertise and experience,
    • has very advanced cleaning equipment and tools,
    • holds insurance coverage and liabilities,
    • offers different flexibility and customised cleaning plans,
    • offers health benefits, value-for-money cleaning, and more.

    In this post, we will explain why opting for a professional cleaning company in Brisbane is worth the investment.

    Quick Overview of Benefits of Professional Cleaning Companies Over Individual Cleaners

    Here is an at-a-glance of the benefits of hiring professional cleaning companies over individual cleaners. 

    FeaturesProfessional Cleaning CompanyIndividual Cleaner
    Expertise & ExperienceExtensive experience, trained staff, handling various cleaning tasks (bond, deep, commercial)May lack experience in specialised cleaning (bond, commercial)
    Trustworthiness & ConsistencyLicensed, insured cleaners and reliable teams ensure service continuityLess reliable, potential for cancellations, no insurance for property damage
    Equipment & ToolsUse advanced equipment cleaningLimited basic cleaning tools may not be sufficient for deep cleaning
    FlexibilityFlexible scheduling (one-off, weekly, daily), customisable plans for high-traffic areasLimited flexibility in scheduling, may not offer customised plans
    Health BenefitsImproves indoor air quality with effective cleaning and eco-friendly productsLess effective in reducing allergens and bacteria
    Cost-EffectivenessValue for money cleaning in the long runInitially, appears cheaper, but potential for hidden costs (equipment purchase, missed cleans)

    Benefits of Hiring a Professional Cleaning Company Over an Individual Cleaner

    Hiring individual cleaning services seems to be cheaper. In the long run, a pro cleaning company is better than an individual for housekeeping and commercial cleaning.

    But how? Here are the reasons why. 

    Professional Cleaning Services Hold Extensive Cleaning Expertise & Experience

    Professional cleaning companies have a wealth of cleaning expertise and experience. Many companies have been operating for decades.

    As a result, they have been honing their skills in a wide range of services. They are housekeeping, commercial cleaning, bond cleaning, deep cleaning, and more. To ensure the proper cleaning, these companies train their staff. They can clean any surface, material, or challenge with precision.

    • They can sanitise healthcare facilities or handle hazardous waste in industrial spaces.
    • Their cleaners are trained to follow strict health and safety guidelines. These are crucial in environments like hospitals or factories.

    Years of work across various sectors develop this expertise. It gives professional companies a big edge in knowledge and capability.

    An individual cleaner may have experience in general home cleaning. However, he may lack specialised training for certain tasks. 

    For example:

    • End-of-Lease Cleaning:

    Bond cleaning in Brisbane requires knowing what landlords and property managers want. An individual cleaner might miss details. They may not be able to clean behind large appliances, sanitise bathroom grout, or remove scuff marks from walls. Missing these elements can lead to disputes over the return of the tenant’s bond.

    • Commercial Cleaning:

    A professional company has trained cleaning professionals. They can handle larger spaces and high-traffic areas, such as offices, gyms, or retail stores. They know how to deal with commercial-grade equipment.

    Hiring pros with vast experience ensures your property is clean and safe to the highest level of standard. Whether it’s a routine house cleaning or a complex commercial project. Also, they ensure time efficiency with their cleaning team. 

    On the other hand, an individual cleaner may lack commercial cleaning standards. He may fail to meet the health inspection standards for commercial spaces. 

    Also, since commercial cleaning may need to move heavy components, an individual can’t do so alone. Individual cleaners will not be able to ensure time efficiency all alone as well. 

    Another fact is that in Australia, there are 39,315 domestic cleaners, 78% of whom work part-time. They work as individual cleaners. They only have the ability to clean houses, flats, and apartments. 

    That means they are not able to do commercial cleaning. So, this is a big factor in hiring a professional cleaning company over individual cleaners. 

    They Have Trustworthiness and Consistency

    When it comes to letting someone into your home or business, trust is paramount. Cleaning companies have reputations to uphold. So, they ensure the cleaners are usually

    • background-checked,
    • licensed, and
    • insured.

    This gives you peace of mind that your property is safe.

    Professional cleaning services also have trained teams. They are ready to help with replacements. So, if any of the team members gets sick or is unable to work, they can replace the member with another backup team member. They ensure your cleaning needs are met, no matter the circumstances.

    Conversely, individual cleaners often lack formal insurance and certification. It may raise concerns about consistency and reliability. Also, if they fall sick or are unavailable, you’re left scrambling to find a replacement. Because they don’t have a backup team since they work alone. 

    They Use Advanced Cleaning Equipment and Tools Over Individuals

    A professional cleaning company has advanced tools. They ensure the highest level of cleanliness. They generally own

    • Industrial-grade and HEPA filter vacuum cleaners
    • Specialised carpet cleaning machines,
    • Steam Cleaners
    • Carpet Extractors
    • Automatic floor scrubbers
    • Rotary floor machines
    • Pressure washers
    • Ultrasonic cleaners
    • High-reach cleaning poles
    • Electrostatic sprayers, etc.

    It is one of the biggest advantages to hiring them. This is key for deep cleaning, where standard tools may not suffice.

    Also, deep cleaning a home or business requires a lot of manpower. For example, your home or office may need to move heavy furniture, handle the HVAC system, or any other heavy components.

    But an individual can’t handle all the components all alone. He doesn’t even have such equipment since he can’t handle all these heavy tools and equipment alone. As a result, this will limit individuals’ ability to deliver the same high-quality and thorough cleaning as professional cleaning companies do.

    So, ultimately, you will get a below-average, even not close to average, cleaning result from an individual cleaner. This is especially true for larger spaces or complex cleaning jobs like commercial cleaning. 

    Professional Licensed and Insured Cleaners Take Liabilities

    Accidents can happen during cleaning. It may be a scratched floor, a broken appliance, damaged properties, human injury, etc.

    In Brisbane, professional cleaners are insured. It protects you from any kind of accidental damage to your property when you hire them. This spares you from liability and costly repairs. Ultimately, this gives you peace of mind.

    On the other hand, most individual cleaners don’t carry insurance. But all cleaners should carry public liability insurance with all other insurance.

    Since most individual cleaners don’t carry the required insurance, you are at risk of damage to your properties. This is because if an individual cleaner causes damage to your property, you may be left covering the costs. 

    Professional Cleaning Companies Offer Flexible Cleaning Schedules

    Cleaning companies offer a flexible approach to cleaning. 

    You may need a

    • one-off deep clean,
    • regular weekly service, or
    • even daily commercial cleaning.

    Professional companies can adjust to different schedules. This minimises disruptions and keeps all spaces clean and functional.

    Pro cleaning companies also offer custom cleaning plans for specific needs. High-traffic areas need frequent sanitisation. The areas include

    • office lobbies
    • retail floors
    • home drawing rooms
    • hospital hallways, etc.

    In contrast, sensitive areas, like server rooms and medical labs, need special care. This is to prevent damage or contamination.

    Professional cleaning companies customise their services. They use specialised disinfectants in high-traffic areas and clean them often. At the same time, they use non-abrasive methods and trained staff in sensitive equipment zones. 

    On the other hand, individual cleaners can’t offer the same level of flexibility as a professional cleaning company does. This is because they lack availability and resources. For example, lack of manpower, tools, and equipment.

    Since they work alone, a flexible schedule is challenging for them. This is especially true if you need a cleaning service during peak time or on short notice. Also, individual cleaners may not have the ability to create a tailored cleaning plan for you. 

    So, the lack of scheduling and the limitations of scaling make individual cleaners less adaptable than professional cleaning companies. 

    They Ensure Health and Safety

    Health and hygiene are top priorities for any home or business. This is especially true for Brisbane’s humid climate. It can promote mould and mildew growth. For example, studies show that 10 to 50% of houses are mouldy in many countries, including Australia.

    The Queensland government suggests hiring highly trained cleaning companies to clean mould growth in properties.

    • Cleaning companies know how to clean areas affected by mould, allergens, and bacteria. 
    • They use eco-friendly, chemical-free cleaning products. These products are safer for the environment. They also reduce exposure to harmful chemicals.

    A cleaning service company can reduce allergens and harmful bacteria effectively. This will improve indoor air quality and your health. They ensure that homes with children, pets, or elderly are clean and healthy. 

    Conversely, individual cleaners don’t have the same awareness of health and safety in most cases. They also don’t have access to or are less aware of eco-friendly or allergen-reducing cleaning products. 

    Also, since they may need to move heavy components in your home or commercial areas, they can only focus on surface-level cleaning due to the lack of resources. 

    So, proper cleaning and hygiene aren’t ensured. This will leave behind the chance of existing risks like mould spores or allergens. Ultimately, these will lead to poor air quality and health risks to human traffic at home or in commercial spaces. 

    This is especially risky for homes with children, the elderly, or people who are allergy and respiratory issues sufferers. 

    They Offer Long-Term Cost-Effectiveness and Value for Money Cleaning

    At first, you may think that hiring a professional cleaning company is costlier. But when you consider the level of service, expertise, and tools provided by professionals, the value is clear.

    • A pro cleaning company can prevent costly disputes of bond cleaning. 
    • A professional cleaning company’s attention to detail ensures the property meets the landlord’s expectations. Working precisely with the bond cleaning checklist reduces the risk of losing your bond or facing extra cleaning fees. 
    • If not a bond clean, it also ensures your property is cleaned precisely and deeply, which will not require frequent cleaning. 
    • Since they have insurance, your property is under financial coverage if they cause any damage to your property. 

    For commercial cleaning, 

    • A clean, tidy workspace boosts productivity and impresses clients. 
    • The clean, pristine environment is also health-compliant. This justifies the investment.

    Professional cleaning companies offer custom services for homes and businesses. They have packages and discounts. So, you will get other services along with cleaning. For example, 

    • Long-term cleaning plans
    • Proper cleaning strategies
    • Furniture moving services, etc.

    All these services in a package save time and lower stress. Multiple cleaners from a cleaning company’s team can handle multiple cleaning tasks simultaneously. For example, they can clean the kitchen, windows, carpets, bedrooms, etc., at a time.

    So, it will take less time for a cleaning company to clean everything than an individual cleaner. Less time means less payment. In the end, cleaning companies offer a cost-effective service with better results in the long run.

    Conversely, you may see an initial low cost in hiring an individual cleaner. However, an individual cleaner can only offer cleaning services alone, even only one cleaning at a time. 

    For example, house cleaning, carpet cleaning, window cleaning, kitchen cleaning, etc, at a time. As a result, he will take much more time to finish cleaning everything. More time means more payment as well.

    Also, since he works alone, you won’t get multiple services from him, such as moving furniture, effective cleaning plans, etc. 

    So, as we mentioned earlier, you won’t get a proper deep cleaning. More precisely, in the case of bond cleaning and personal or commercial property cleaning, the individuals lack thoroughness. 

    As a sole agent, he may miss the bond cleaning checklist or other cleaning checklist, leaving you with a lack of cleaning required spaces and components. So, this will cause a bond to be disputed or re-cleaned. 

    Ultimately, the inconsistency and lack of cleaning will force you to spend much more money, which would be saved if you hire a professional cleaning company. 

    They Offer Quality Assurance and Customer Support

    Professional cleaning companies generally offer satisfaction guarantees. These ensure consistent results.

    They have customer service departments. The department hears and manages complaints or requests quickly.

    So, the customer care team will hear and reply to multiple customers at a time. They can send multiple teams to multiple customers to resolve their issues. As a result, the procedure will be solved as soon as possible.

    But individual cleaners may lack a formal way to handle feedback. This may lead to inconsistent quality, as there is no structured way to ensure that the individuals hear and address clients’ concerns. 

    So, without customer support, clients will face difficulties resolving any issues quickly from individual cleaners. 

    However, they may hear a single customer issue at a time over the phone or through a personal way of contact. But they can’t serve multiple customers at a time, like receiving phone calls, replying to instant texts, emails, etc. 

    So, even if customers can reach the individual cleaner with their issues, resolving any cleaning issues will take a long time. Ultimately, the service will end with inconsistency and inefficiency. 

    Final Thoughts

    A professional cleaning company in Brisbane is unmatched in service and peace of mind. They are trustworthy, skilled, and have advanced tools. They also offer flexibility and health benefits.

    For reliable and expert cleaning services in Brisbane, you can choose Eco Cleaning Brisbane. With over 20 years of experience, we serve the entire Brisbane area. We provide all sorts of cleaning services for home and commercial spaces. 

    We are licensed and use eco-friendly cleaners and advanced tools. These ensure your space is spotless and safe. Contact us at +61 7 3189 2759 or [email protected] to book a flexible cleaning schedule.

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