The market growth of commercial cleaning in Australia is expected to have a CAGR of 6.87% by 2032. This shows the demand for the services across Australia.
Understanding the key elements before signing a contract makes the contract fruitful. Whether you’re seeking commercial cleaning services or customised office maintenance agreements. They include:
- Scope of services
- Service frequency
- Payment terms
- Duration and termination of the service contracts
- Liabilities and Insurance
- Supplies and equipment
- Terms, compliances, regulations, and more.
In this guide, we will discuss everything about office cleaning contracts. So that you are confident while signing the contract with your desired requirements.
What Are Office Cleaning Contracts and Their Types?
Office cleaning contracts are formal agreements between a business and a commercial cleaning service provider. This specifies the terms of the professional cleaning services.
As a result, the contracts guarantee the cleaning service is responsible for clarity and accountability of the cleanliness. Your desired high-standard of cleanliness and hygiene are made under the contracts.
In Australia, there are more than 38,000 cleaning service providers and more than 151,000 employees. Conversely, millions of people take office cleaning services.
Having a clear contract protects both parties by defining services, schedules, and liabilities. So, there is no surprise later.
There are different types of cleaning contracts you can have. Here are some examples:
1. Routine Cleaning Contracts
These contracts cover regular cleaning services, such as:
- vacuuming
- dusting
- emptying trash, and
- general surface cleaning.
They are typically offered daily, weekly, or bi-weekly, depending on the office’s requirements.
So, this type of cleaning is best for businesses with consistent cleaning needs.
Example Services:
- Office hygiene services like sanitising desks and common areas.
- Waste removal and recycling.
2. Deep Cleaning Contracts
Deep cleaning contracts involve more thorough services. They include carpet shampooing, window cleaning, and sanitisation of hard-to-reach areas. These are usually performed quarterly or annually. In such cases, offices need periodic intensive cleaning or businesses preparing for inspections of special events.
Example Services:
- Steam cleaning carpets and upholstery.
- Disinfecting air vents and HVAC systems.
3. Customised Cleaning Contracts
These contracts are customised to the unique needs of a business. For example, a healthcare facility may require specialised cleaning to meet health regulations. But an IT company may focus on equipment-safe cleaning.
Example Services:
- Eco-friendly cleaning for sustainable offices.
- Cleaning server rooms with anti-static products.
4. One-Time Cleaning Contracts
These are short-term agreements for specific occasions. They can include after-office renovations or corporate events.
Example Services:
- Office sanitation services to restore cleanliness after major disruptions.
- Dust and debris removal from construction activities.
5. Seasonal Cleaning Contracts
Seasonal cleaning contracts are ideal for offices that require cleaning at particular times of the year. They can include spring cleaning or flu season sanitisation.
Example Services:
- Window and blind cleaning for better ventilation.
- Disinfecting high-touch areas like door handles and elevator buttons.
Benefits of Professional Office Cleaning Contracts
Professional office cleaning gives you several kinds of benefits. Some of the crucial benefits include the following.
Hygiene and Health Are Ensured
Your workplace must be health-safe for both employees and your customers. A clean office promotes better health by reducing allergens and bacteria.
Regular office cleaning contracts ensure hygiene standards are consistently maintained. This prevents issues like employee sick days. If employees’ health and hygiene concern isn’t a concerning fact for employers, 64% of employees would leave their jobs- a study shows.
Professional Cleaning Improves Office Productivity
Employees perform better in a clean and organised environment. Clear office maintenance agreements result in clutter-free, inviting spaces. This increases morale and efficiency.
Professional Cleaning is Cost-Efficient
Professional cleaning service agreements save money in the long run. Because proper cleaning prevents the need for frequent replacements of furniture, carpets, or equipment.
Professional Appearance Is Achieved
Cleanliness reflects professionalism. For businesses hosting clients, well-maintained offices create a positive impression. Such maintenance can be achieved through reliable corporate cleaning agreements.
10 Key Aspects to Consider Before Office Cleaning Contracts
When you need to sign an office cleaning agreement, you need to keep the following things in mind. These will help you to get a flawless office cleaning service.
1. Scope of Services
The first critical aspect of any office cleaning contract is the scope of services. This section details what tasks the cleaning provider will handle for your cleaning service. Common services include vacuuming, dusting, disinfecting, and waste disposal.
For deep cleaning, you may need cleaning services such as:
- carpet cleaning
- high-rise window cleaning or
- office sanitation services.
So, the contract must explicitly mention these. A well-defined scope avoids confusion and ensures the cleaning team meets your exact needs.
2. Service Frequency
The frequency of cleaning directly impacts office hygiene and operational efficiency. Office cleaning contracts typically offer daily, weekly, or monthly service options.
For instance, a Brisbane-based office might need daily office hygiene services during peak seasons to combat increased foot traffic. On the other hand, smaller offices may find weekly or bi-weekly schedules sufficient.
Mention the service frequency in the contract thoroughly with your provider. This will help you to keep the right balance between cleanliness and cost.
3. Payment Terms
Payment terms are a vital part of any cleaning service agreement. These terms specify the payment structure, whether it’s a fixed monthly fee, per-service cost, or hourly rate.
Most professional corporate cleaning agreements also include details on deposits, payment due dates, and penalties for late payments.
Transparent payment terms ensure you’re not caught off guard by hidden fees. Make sure your contract outlines every detail clearly. So you won’t face any payment issues. It will also help you manage the budget effectively.
4. Duration and Termination
Duration and termination terms are very crucial for any office cleaning service terms. Cleaning service is not an exception.
- Contracts typically have fixed durations. 12-month duration is common and it could be 24 months as well.
- Short-term agreements are also an option for businesses testing new commercial cleaning services.
- The termination terms are also important as the duration is.
So, confirm the contract specifies the duration and the notice period required to end the agreement. Also, clarify in which situations both parties can exit the contract. At the same time, clarify penalties for early termination without any rational reasons.
Clarity in these terms ensures you can exit the contract smoothly if circumstances change.
5. Liability and Insurance
Liability and insurance coverage are among office janitorial service agreements’ most overlooked yet essential aspects. Cleaning companies must have public liability insurance and workers’ compensation. This will protect both parties in case of accidents or damages.
This safeguards your business from potential legal or financial consequences. Ultimately, this offers peace of mind when hiring professional building cleaning services.
6. Supplies and Equipment
A professional cleaning provider should specify who supplies the equipment and cleaning products. Many facility maintenance agreements include clauses that require the service provider to use eco-friendly and safe materials. This is especially important for Brisbane offices aiming to reduce their environmental footprint.
Whether it’s cleaning chemicals, mops, or machines, ensure the contract clearly states which party is responsible for supplies. Some companies even allow clients to choose specific products for specialised cleaning requirements.
7. Quality Assurance
Reliable custodial service contracts include measures to guarantee consistent quality. Quality assurance clauses involve routine inspections, feedback mechanisms, and performance reviews.
Confirm that the office cleaning service contracts specify actions to address service lapses, such as missed tasks or poor performance. Establishing key performance indicators (KPIs) assures your office receives the standard of cleanliness promised in the contract.
8. Confidentiality and Security
Professional office cleaning contracts must address confidentiality and security. Cleaning personnel often have access to sensitive areas like meeting rooms, HR offices, or IT facilities.
You should add clauses to the contract terms that the service provider must safeguard confidential information. Also, add terms to ensure all staff that will work in your office cleaning undergo background checks. Security measures, especially for after-hours cleaning, are crucial for maintaining trust.
9. Renewal Terms
Automatic renewal clauses are common in professional cleaning contracts. But they can sometimes lock you into unfavourable terms. Always review renewal conditions. Make sure there’s flexibility to renegotiate terms or discontinue services if needed.
Renewals are an opportunity to reassess service quality, costs, and requirements. So this makes this an essential element to monitor closely the work quality and help you decide for renewal.
10. Compliance with Regulations
Workplace cleaning contracts must comply with Australian laws and standards related to workplace cleanliness and safety. Brisbane offices must adhere to local guidelines, particularly for health and safety in shared spaces.
Reputable providers ensure their office cleaning contracts align with these requirements. These guarantee services like office sanitation services that meet government standards.
Final Thoughts
When making office cleaning contracts, attention to detail ensures you secure services that meet your unique business needs. You should also choose the best professional cleaning companies for the best deals.
With over 20 years of experience serving Brisbane businesses, at Eco Cleaning Brisbane, we offer customised office janitorial contracts that deliver exceptional results.
Call +61 7 3189 2759 or email [email protected] to discuss your requirements and book your service. Experience premium office cleaning contracts designed to keep your workplace spotless and productive.
