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Office Cleaning Contracts: What You Need to Know Before Signing

Cleaning Advice / December 22, 2023


Diving into the world of office cleaning contracts can be as refreshing as walking into a freshly tidied workspace. It’s about making a decision that will ensure your office remains a clean, healthy, and productive environment. But before you sign on the dotted line, it’s crucial to arm yourself with knowledge to make the best choice for your business.

Understanding Cleaning Contracts

Decoding the Details:

A cleaning contract is more than just an agreement for services. It outlines the expectations, responsibilities, and terms between you and the cleaning company. Understanding every clause will shield you from unexpected costs and ensure the service meets your needs.

Scope of Work:

The contract should clearly define what cleaning tasks will be performed, the frequency, and the standard expected. From dusting desks to sanitising bathrooms, knowing the specifics will help you assess if it’s the right fit for your office.

Key Considerations Before Signing

Services and Schedules:

Align the cleaning schedule with your office hours to minimise disruption. Ensure the contract allows some flexibility to adjust services as your business evolves.

Quality and Consistency:

Consistent quality is vital. Research the company’s reputation and ask for references. A reliable service means one less worry for you.

Cost and Value:

Understand the pricing structure. It should be transparent and offer good value. Remember, the cheapest option isn’t always the best.

Communication Channels:

Clear communication is essential. Ensure there’s a straightforward process for providing feedback or reporting issues.

Asking the Right Questions

Dive deeper with questions that uncover the company’s commitment to quality, such as their employee training programs, their response to unsatisfactory services, and the products they use. Knowing they share your values for a clean, sustainable environment can make all the difference.

The Legalities: Cancellation and Compliance

Cancellation Policy:

Life is unpredictable. Ensure the contract has a fair cancellation policy that doesn’t leave you stranded or financially burdened.

Compliance and Insurance:

The company should comply with all health and safety regulations and have adequate insurance. This protects both parties in case of accidents or damages.

Eco-Friendly Practices: A Cleaner Approach

Sustainability is more than a buzzword; it’s a responsibility. Opt for companies that use eco-friendly products and practices. It’s good for the planet and often results in a healthier office environment.

Final Thoughts: A Clear Vision

A clean office is a canvas for productivity and positivity. The right cleaning contract will ensure this canvas remains pristine, reflecting the professionalism and values of your business.


What should I prioritise when reading a cleaning contract?

Prioritise understanding the scope of work, the cost and value, quality assurances, and the cancellation policy.

How can I ensure the cleaning service is eco-friendly?

Ask about the cleaning products used and their sustainability practices. Companies like Eco Cleaning Brisbane prioritise eco-friendly methods.

What if my cleaning needs change over time?

Look for flexibility in the contract that allows adjustments to services as your business needs evolve.

How do I address unsatisfactory cleaning services?

Ensure the contract specifies a clear process for feedback and resolution. Regular communication with the service provider is key.

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